Data Deletion Process
We respect your privacy and data autonomy. If you wish to stop using VERISTOCK PRO (developed by SM Technologies), read how data deletion works:
Method 1: In-App Self-Serve Deletion (Recommended)
This is the fastest way to clear your credentials. Inside the VERISTOCK PRO Android App:
- Open VERISTOCK PRO and click on Settings.
- Scroll down to the About App section.
- Click the Delete Account button.
- Confirm the prompt. This deletes your credentials and cloud authentication links immediately.
What gets deleted?
When you request account deletion, the following data is permanently purged from our servers:
- Firebase Authentication Profile: Your registered account details (name, email address, mobile number, and unique user ID) are permanently deleted.
- Cloud Session Sync Tokens: Active authentication tokens and cloud-linked sync metadata are voided immediately, preventing any future remote access.
What data is kept (Not stored on our servers)?
Because VERISTOCK PRO operates on an offline-first architecture, your main business data does not reside on our servers:
- Local Database: Your core business ledgers, customer lists, inventory stocks, and invoices are stored 100% offline on your device using 256-bit AES SQLCipher encryption. This data is never uploaded to our servers, and is kept only on your local device. To delete this data, simply uninstall the VERISTOCK PRO app from your device.
- Google Drive Backups: If you enabled optional cloud backup, the backup database is stored directly in your personal Google Drive account. We do not have access to this data. You can delete these backups at any time directly from your Google Drive.
Retention Period & Processing Window
- In-App Deletion: Instantly deleted. Doing this via Settings immediately purges your cloud account profile.
- Website Form Deletion: Requests submitted via the form on this page are processed within 7 business days.
- Post-Deletion Retention: Once processed, no personal account data or authentication tokens are retained on our servers. There is no additional retention period for deleted account credentials.
Submit Deletion Request
If you have uninstalled the app and want to manually request cloud deletion, fill out the form.